Contact for any Enquiry: 9133451199   Kondapalli Gifts are the toys made of tella poniki wood in Kondapalli of Krishna district, a village nearby Vijayawada in the Indian state of Andhra Pradesh.

Thank you for visiting and shopping at Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

You can contact related to any issues or clarifications on Shipping delayed at WhatsApp Support +91 9133451199

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost
DTDC Standard 5-7 business days Rs 100 per item
India Post 5-7 business days Rs 100 per item
FedEx Standard 5-7 business days Rs 1000* per item (For International)

* International Shipping Charges will vary based on the Country and Ordered items.

Delivery delays can occasionally occur.

Because of Handmade items, the product may be delayed to prepare...sometimes will be delayed the shipping based on Customer Ordered items availability.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the India.

We are under process for International Shippings

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
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